1a General Conduct The organisation will not tolerate any forms of harassment, discrimination, toxicity or abuse from any member or visitor of the organisation
1b Vault Sovereignty The organisation expects members to uphold our image ensuring that their actions, words or behaviour do not deteriorate the sovereignty whether intentional or otherwise
2a Activity and Engagement The organisation requires members to play a minimum of seven hours per week and to surpass the monthly minimum activity score in website activities, members should submit an inactivity notice if they cannot meet these requirements. The punishments issued during a period of inactivity will escalate by one level for each full week of continued inactivity
2b Server Punishments The organisation issues internal disciplinaries under this section for any server punishments that undermine our sovereignty, safeguarding or activity
2c Organisation Withdrawal The organisation expects employees wishing to end their service to provide a three-day notice period using the automated system on their profile, before leaving the organisation
2d Data Integrity The organisation prohibits sharing data from permission-locked sources, such as the website or Discord, with anyone other than authorised members, regardless of their intention. There is an expectation that any data inputted to the website is factual and honest to the best of your belief
3a Refunds and Returns The organisation does not refund customers for orders that have been released following server punishment or failure to collect. The organisation reserves the right to release uncollected orders that are older than 28 days. If the customer is unable to collect an order within the timeframe, then they may request the customer is reassigned to a friend
3b Order Management The organisation expects crafters to manage claimed orders promptly and keep customers updated via the order status and messaging portal, ensuring the order is delivered in full to the customer or collection centre within 3 days
4a Combat and Engagement The organisation does not endorse raiding, mugging, countering or combat towards any employee or partner, we expect members to stay clear of conflicts between our partners. The acts of targeting new players or scamming any person whilst representing our organisation are strictly forbidden
4b Base Arrangement The organisation expects members to place their planters on metal shelves within our guidelines, and to ensure that chemical tables and workbenches are not left unoccupied
4c Risk and Detection The organisation expects that members conduct themselves in a manner which prevents detection from rivals and police, limiting gunfire and suspicious circumstances within our property
4d Uniform Standards The organisation expects members to adhere to our dress code detailed within our learn module, ensuring that the correct items and organisation colour are selected. In addition, the members profile picture must be of their characters upper body, in uniform and with the corporate background. The commander of the organisation may authorise non-uniform clothing in special circumstances such as undercover work
4e Items and Storage The organisation storage is solely for collection orders, it is forbidden to remove items unless immediately uniting a customer with their property and marking the order as delivered
4f Server Disconnection The organisation expects members to make a reasonable attempt to have active shops or bases re-purchased before disconnecting and to return perk equipment, such as triple illuminated signs, to storage