1a General Conduct The organisation will not tolerate any forms of harassment, discrimination, toxicity or abuse from any member or visitor of the organisation, members will treat each-other with respect and courtesy at all times
1b Vault Sovereignty The organisation expects members to uphold our image ensuring that their actions, words or behaviour do not deteriorate the sovereignty whether intentional or otherwise
2a Activity and Engagement The minimum standard of activity is based on the average across all employees, who must meet a score of satisfactory or higher per calendar month. In any case where this cannot be met, an inactivity notice must be created. The organisation allows a three-day period for improvement between each stage of disciplinary action
2b Server Punishments The organisation will issue internal sanctions for any server punishments that undermine our sovereignty, safeguarding or activity
2c Organisation Withdrawal The organisation expects employees wishing to end their service to provide a three-day notice period using the automated system on their profile, before leaving the organisation
2d Data Integrity The organisation prohibits sharing data from permission-locked sources, such as the website or Discord, with anyone other than authorised members, regardless of their intention. There is an expectation that any data inputted to the website is factual and honest to the best of your belief
3a Refunds and Returns The organisation does not refund customers for orders that have been released following server punishment or failure to collect. The organisation reserves the right to release uncollected orders that are older than 28 days. If the customer is unable to collect an order within the timeframe, then they may request the customer is reassigned to a friend
3b Order Management The organisation expects order handlers to deliver their order in full to the customer or collection centre within 3 days, ensuring the customer is regularly updated through the messaging portal
4a Combat and Engagement The organisation does not endorse raiding, mugging, countering or combat towards any employee or partner, we expect members to stay clear of conflicts between our partners. The acts of targeting new players or scamming any person whilst representing our organisation are strictly forbidden
4b Base Arrangement The organisation expects members to place their planters on metal shelves within our guidelines, and to ensure that chemical tables and workbenches are not left unoccupied
4c Risk and Detection The organisation expects that members conduct themselves in a manner which prevents detection from rivals and police, limiting gunfire and suspicious circumstances within our property
4d Uniform Standards The organisation expects in-game members to adhere to our dress code detailed within our learn module. In addition, the members profile picture must be of their characters upper body, in uniform and with the corporate background
4e Items and Storage The organisation storage is solely for collection orders, it is forbidden to remove items unless immediately uniting a customer with their property and marking the order as delivered
4f Server Disconnection The organisation expects members to make a reasonable attempt to have active shops or bases re-purchased before disconnecting and to return perk equipment, such as triple illuminated signs, to storage