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Contact Centres
Contact Directory
General Enquiry
You should use this option to speak to a member of our team for general questions and crafting orders
Partnership Enquiry
You should use this option to speak to our management team regarding a new or current alliance
Supervisor Request
You should use this option if you need a supervisor to assist with a matter such as applications or complaints
Command Request
You should use this option if you need a command member to assist with a matter such as payments or website
Loan Application
You can use this option to complete a loan application which will be handled by a member of our finance team
Emergency Request
You should use this option to retrieve the number of a member currently in-game for emergency use
Contact Requests
The on-duty emergency number for urgent matters only
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Amount
Final Payment
What are you using the loan for?
What are your current assets including rare items?
Is there anything else you wish to add?
Repayment Total
Weekly Repayment
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You will be contacted in-game by a
Vault Operative
using the phone number you added to your profile. A team member will typically reach out within a few minutes.
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You will be contacted in-game by a
Vault Counsellor
using the phone number you added to your profile. A team member will typically reach out within a few minutes.
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You will be contacted in-game by a
Vault Supervisor
using the phone number you added to your profile. A team member will typically reach out within a few minutes.
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You will be contacted in-game by a
Vault Counsellor
using the phone number you added to your profile. A team member will typically reach out within a few minutes.
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